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Delivers $14 million Behavioral Health Project, Impacting Countless Lives

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Delivers $14 million Behavioral Health Project, Impacting Countless Lives

Overview

Pintail Solutions partnered with a New England Health System to modernize two vacant med surge units into behavioral health facilities. The goal was to boost capacity and align with modern behavioral healthcare standards. Renovating a 1928-built hospital came with complications uncovered during demolition, impacting timelines and requiring strategic adjustments.

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Challenges

1. Complex Political Dynamics

Successfully managing internal politics required broad collaboration and a strong governance model. Pintail Solutions facilitated decision-making and aligned stakeholders by building a comprehensive business plan with clear communication structures.

2. Underfunded Project

The project’s $14M estimate clashed with a reduced $11M approved budget. An unexpected $2.5M was also needed for utility updates, intensifying the funding gap.

3. Unplanned Utility Plant Updates

Years of vacancy had left the facility's utility systems outdated. A full infrastructure upgrade was essential to support behavioral health operations.

4. Global Pandemic Impact

COVID-19 delayed construction, impacted materials availability, and complicated logistics. The team adapted to changing conditions while ensuring safety and progress.

Pintail’s Solutions

1. Strengthened Stakeholder Communication

We unified the project team and achieved alignment across construction management, A&E, and owner stakeholders. Strong communication helped validate the utility investment and facilitated success under pressure.

2. Smart Procurement Strategies

Creative sourcing alternatives reduced reliance on delayed or overpriced materials. This flexible approach kept timelines and costs under control.

Results: $14M Renovation Delivered On Time

Despite budget constraints and pandemic-related challenges, the $14M behavioral health renovation was completed on schedule and within budget.

The result: a 28-bed increase in capacity and greater access to critical behavioral health services—changing lives across the region.

Conclusion

No matter the complexity of your project or the challenges you face, Pintail Solutions provides expert guidance to ensure success. We help teams organize complexity and implement sustainable, scalable strategies.

Jason Bork, Pintail Solutions
Jason Bork
About the Author

Jason Bork is the President and Founder of Pintail Solutions, a management advisory firm helping organizations drive partner growth and deploy new business strategies. He also serves as Chief Operating Officer at the Global Alzheimer’s Platform Foundation, where he advances initiatives that accelerate Alzheimer’s research. With more than 20 years of corporate leadership experience across R&D, project and alliance management, and client services, Jason has led global teams of nearly 400 people and guided organizations through transformative change. A graduate of Rose-Hulman Institute of Technology with a B.S. in Chemical Engineering, he is known for his integrity-driven leadership, collaborative style, and passion for mentoring future leaders.

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Pintail Solutions is a niche management advisory firm focused on enabling overall project and portfolio delivery, developing and deploying new business strategies, and delivering construction projects across life science organizations.

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