Focus Keyphrase: facilities management project success
Successful facilities management project success goes far beyond the construction phase. While most people think of construction as physical building activity, the reality is much broader. From initial planning to operational readiness and warranty management, effective leadership ensures long-term efficiency and value.
At Pintail Solutions, we know that actual construction is often the easiest step. The real challenge lies in assembling and aligning the right project team. Our leaders guide clients from conception to delivery, starting with Requests for Qualifications (RFQs), Requests for Proposals (RFPs), and interviews to select culturally aligned and technically strong partners. When every contractor, engineer, and operator shares the same vision, project success in facilities management becomes achievable.
Operational readiness ensures every system, process, and person functions as designed before a facility goes live. This means utilities, equipment, staff training, and maintenance protocols are aligned to maximize efficiency. Including all stakeholders—physicians, researchers, supply chain, janitorial staff, and technicians—early in the Owner Project Requirements (OPR) process eliminates costly inefficiencies and ensures smooth workflows across departments.
The warranty period, typically 1–2 years, is crucial to protecting client investments. With multiple contractors on even small projects, accountability can become confusing. Pintail Solutions acts as the client’s advocate, identifying responsible parties and resolving issues quickly. This approach reduces frustration and ensures facilities management project success long after the ribbon cutting.
Delivering a facility is not just about finishing construction—it’s about ensuring long-term operational success. From OPR to readiness and warranty management, Pintail Solutions acts as the air traffic controller of your project. With our leadership, clients achieve efficient operations and sustainable results across every project stage.
Jason Bork is the President and Founder of Pintail Solutions, a management advisory firm helping organizations drive partner growth and deploy new business strategies. He also serves as Chief Operating Officer at the Global Alzheimer’s Platform Foundation, where he advances initiatives that accelerate Alzheimer’s research. With more than 20 years of corporate leadership experience across R&D, project and alliance management, and client services, Jason has led global teams of nearly 400 people and guided organizations through transformative change. A graduate of Rose-Hulman Institute of Technology with a B.S. in Chemical Engineering, he is known for his integrity-driven leadership, collaborative style, and passion for mentoring future leaders.
Pintail Solutions is a niche management advisory firm focused on enabling overall project and portfolio delivery, developing and deploying new business strategies, and delivering construction projects across life science organizations.
